Privacy Policy

Last Updated: April 2025

At CindaFX, we believe that trust is earned. We are fully committed to protecting your personal information and ensuring that your data is handled with transparency, care, and purpose. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.

By using CindaFX, you agree to the terms outlined in this policy.


1. What Information We Collect

We collect both personally identifiable information and technical data when you interact with our platform.

a. Personal Information

Collected when you create an account or update your profile:

  • Full Name

  • Email Address

  • Phone Number

  • Country of Residence

  • Identification Documents (if required for compliance)

b. Financial Information

Collected when you make transactions or investments:

  • Wallet Address (USDT – TRC20)

  • Deposit and Withdrawal Records

  • Transaction Amounts and Dates

  • Investment Plan History

  • Referral Earnings and Bonuses

c. Usage and Technical Data

Collected automatically when you use the site:

  • IP Address

  • Device Type and OS

  • Browser Type and Version

  • Login and Logout Times

  • Location Based on IP

  • Pages Visited and Actions Taken


2. Why We Collect Your Information

Your data helps us deliver a secure and personalized experience:

  • To create and manage your account

  • To verify your identity and protect your funds

  • To process your deposits, investments, and withdrawals

  • To calculate and distribute your daily returns

  • To handle your referrals and commissions

  • To send alerts, updates, and confirmations

  • To improve the platform through analytics and feedback

  • To meet regulatory and legal obligations


3. How We Keep Your Information Safe

We use advanced technology and strict protocols to protect your data:

  • End-to-end SSL encryption

  • Encrypted user credentials and wallet addresses

  • Firewalls, intrusion detection, and anti-malware systems

  • Periodic system scans and security audits

  • Secure backups with restricted access

  • Staff access based on clearance levels

Your security is not an afterthought. It’s a core part of our system design.


4. When We Share Your Data

We never sell or rent your personal information.
We only share data under the following conditions:

  • With Payment Providers to process your USDT deposits and withdrawals

  • With Legal Authorities if required by court orders or investigations

  • With Auditors or Advisors to maintain compliance and system integrity

  • With Third-party Services used strictly for analytics, fraud prevention, or platform functionality

All third-party partners are vetted and bound by confidentiality agreements.


5. Your Rights and Control

You have full control over your personal information.

You can:

  • View and edit your account information

  • Request a summary of all data we store

  • Delete or deactivate your account

  • Withdraw consent to promotional emails

  • Contact us with concerns at any time

To request changes or exercise your rights, email hi@cindafx.xyz


6. Cookies and User Tracking

We use cookies and small tracking files to:

  • Maintain secure logins

  • Personalize your dashboard

  • Track referral activity

  • Analyze visitor behavior for future updates

You can turn off cookies in your browser settings, but some features may stop working properly.


7. Data Retention

We keep your data for:

  • As long as your account is active

  • Up to 5 years after account deactivation (for financial and legal records)

  • Until you request deletion, subject to compliance requirements

Archived data is encrypted, isolated, and access-restricted.


8. Data Storage Locations

Your data may be stored on servers in various countries, depending on our hosting and security infrastructure. Regardless of location, we maintain the same level of protection globally.


9. Protecting Minors

CindaFX is only available to individuals 18 years or older.
We do not knowingly collect data from minors.
If discovered, such data will be removed immediately and access will be restricted.


10. Policy Updates

We may update this Privacy Policy periodically.

If there are major changes:

  • You will receive a notification via email or in your dashboard

  • We will highlight the changes clearly

  • Continued use of the platform means you accept the updated terms

We encourage you to review this policy from time to time.


11. Legal Compliance

CindaFX complies with data protection regulations including:

  • General Data Protection Regulation (GDPR)

  • Nigeria Data Protection Act (NDPA)

  • Other regional or international data privacy laws as required


12. Need Help or Have Questions?

We’re transparent because we care.

If you need help understanding how we protect your data, or if you want to make a request regarding your personal information:

📧 privacy@cindafx.xyz
🌐 www.cindafx.xyz/contact